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Competências
Experiência
Manager
Nail Lounge & Spa
2024-09 - 2026-06
Managed daily salon operations, scheduling staff shifts and overseeing client bookings to ensure optimal service delivery. Coordinated salon events and promotions, increasing brand visibility and attracting a broader clientele. Handled customer complaints professionally, resolving issues promptly to maintain high service standards and boost loyalty. Supervised inventory management, restocking beauty products and styling tools to keep supplies adequate. Ensured salon aesthetics and quality standards were consistently met.
Receptionist
Nail Lounge & Spa
2023-09 - 2024-09
Provided outstanding hospitality throughout client visits, enhancing customer experience and loyalty. Managed salon appointment scheduling via telephone and online booking systems efficiently. Responded promptly to email inquiries, delivering clear information to address client questions. Processed transactions accurately, handling cash, credit card, and voucher payments. Supported day‑to‑day front‑desk operations and maintained a welcoming environment.
Assistant
Haskins Garden Centre
2022-08 - 2023-08
Greeted customers and offered assistance, improving the overall shopping experience. Maintained a tidy and safe store environment by following health and safety guidelines. Executed visual merchandising tasks, keeping shelves neat, clean and well‑organized. Rotated stock on shelves to reduce waste and minimise store losses. Collaborated with team members to ensure efficient store operations.
Formação
Bachelor of Science in Business Management with Marketing, University of Brighton
Idiomas
Ukrainian
native
English
fluent
Russian
fluent
Última atualização: há 3 semanas