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0 anos de experiência

Competências

Guest Experience Guest Relations Luxury Service Standards Front Office Operations Event Coordination Complaint Resolution Hospitality Operations Event Stewardship Team Collaboration Customer Service Venue Management High‑volume Operations Personalised Service Problem Solving Multilingual Communication

Experiência

Games Host

Pool House Global Ltd

Delivered premium guest experiences and hosted private events for up to 150 guests, ensuring high standards of service throughout. Built strong guest relationships through personalised interactions and proactive assistance. Collaborated closely with reception, bar, kitchen and management teams to coordinate seamless event execution. Resolved guest concerns efficiently while maintaining overall service quality and luxury standards.

Event Steward

Centre Circle Event Management

Supported guest services and venue operations during major events, assisting attendees with enquiries, seating and wayfinding. Ensured smooth flow of event logistics by coordinating with security, catering and technical staff. Provided courteous and responsive service, contributing to overall event success and positive guest feedback.

Idiomas

English

fluent

French

intermediate

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