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2 anos de experiência

Competências

Bartending Cocktail Preparation Beverage Service Guest Relations Upselling Suggestive Selling Stock Management Inventory Management Team Collaboration Hygiene Standards Safety Standards Fast‑Paced Service Guest Satisfaction Focus

Experiência

Food & Beverage Service Staff

Ringoo Event, Agadir

2023-01 -

Provides table and beverage service during private events, adapting quickly to varied service settings. Coordinates with event teams to ensure smooth, guest‑focused service under time pressure. Handles guest requests and upsells appropriate beverages, contributing to overall event success.

Barman

Le Jardin d'Eau — Marmara Les Jardins, Agadir

2022-01 - 2023-12

Prepared and served classic and innovative cocktails for resort guests, suggesting beverages tailored to preferences. Managed beverage and ingredient stock levels to ensure consistent quality and availability. Maintained bar cleanliness and organization in line with hygiene, safety, and brand standards.

Food & Beverage Service Staff

Radisson Blu Resort, Taghazout

2021-01 - 2022-12

Served food and beverages in the restaurant dining room, ensuring prompt and courteous guest interaction. Supported team members during peak periods to maintain high service standards. Assisted with stock replenishment and upheld hygiene and safety protocols.

Food & Beverage Trainee

Hyatt Place Taghazout Bay

2021-01 - 2022-12

Delivered restaurant service and guest welcome duties, gaining foundational experience in international hospitality standards. Learned and applied brand service procedures within a structured hotel F&B environment. Participated in training on hygiene, safety, and guest satisfaction best practices.

Idiomas

Arabic

fluent

French

intermediate

English

intermediate

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