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7 anos de experiência

Competências

Business Development Operations Management Financial Management Client Relationship Management Market Analysis Sales Cycle Management Strategic Planning Process Improvement Team Coordination Negotiation Reporting & Analytics Oracle Database Office 365 Project Management Stakeholder Management

Experiência

Business Development Manager

Dragoman Translation Company

2026-01 -

Drive business development strategy for the Qatari market, identifying and securing new opportunities across the full sales cycle. Build and maintain strategic relationships with key clients and partners, develop commercial proposals, tenders and pricing aligned with profitability goals. Analyze market trends and competitor positioning to refine approaches and maximize opportunities. Collaborate with operations to ensure service excellence and client retention, and provide performance reports, financial insights and pipeline analysis to support leadership decision‑making.

Senior Operations Coordinator

Dragoman Translation Company

2024-01 - 2025-12

Supported 3x year‑over‑year revenue growth by optimizing operational workflows and enhancing cross‑functional efficiency. Managed financial operations including invoicing, collections and cash‑flow monitoring, reducing outstanding receivables by 15%. Coordinated activities across finance, HR and marketing to align operations with strategic objectives. Delivered reporting, analysis and operational insights to executive leadership, and streamlined internal systems such as Oracle Database and Office 365.

Administrative Assistant to the General Manager

Dragoman Translation Company

2020-01 - 2023-12

Provided high‑level executive support to the General Manager, managing schedules, communications and reporting. Handled confidential documentation and internal communications, supporting HR functions including recruitment coordination, onboarding and training logistics. Facilitated day‑to‑day office operations, liaising with clients, vendors and internal teams, and contributed to process improvements and organizational efficiency initiatives.

Senior Consultant

MEDEX International

2019-07 - 2019-12

Delivered coaching and advisory services to individuals and teams, enhancing performance and professional development. Designed and implemented development programs focused on skill building and organizational effectiveness.

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