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7 anos de experiência

Competências

Payment Operations Banking Operations Operational Processing OFAC Case Investigation Sanction Screening Correspondent Bank Inquiries Compliance Support Process Accuracy Time Management Operational Efficiency Customer Satisfaction Cross-Functional Collaboration Detail‑oriented Effective Communication

Experiência

Operations Officer — Payment Operations

The Saudi National Bank (SNB)

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Supported day‑to‑day payment and banking operations, ensuring high accuracy and strict adherence to procedures. Investigated OFAC‑related cases and addressed compliance inquiries, contributing to risk mitigation. Handled correspondent‑bank inquiries, coordinating follow‑up actions to achieve timely resolutions. Contributed to sanction‑screening processes and other compliance‑focused workflows, enhancing operational discipline. Collaborated with cross‑functional teams to improve service quality and meet organizational goals.

Idiomas

Arabic

fluent

English

fluent

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