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12 anos de experiência

Competências

Relationship Management Account Management KYC Compliance AML & CFT Cross‑selling Operations Management Transaction Processing Customer Service Risk Management Workflow Optimization Team Coordination Communication Problem Solving Interpersonal Skills Regulatory Compliance

Experiência

Relationship Manager

Habib Bank Limited

2014-01 - 2026-12

Managed and retained a portfolio of over 200 retail and corporate clients, delivering tailored banking solutions and achieving 95%+ customer satisfaction. Led account opening processes for 200+ clients annually, ensuring strict KYC and regulatory compliance. Executed more than 50 daily remittance transactions with full AML adherence. Drove cross‑selling initiatives that increased product penetration and revenue contribution. Coordinated with internal teams to improve operational efficiency and reduce service turnaround times.

Idiomas

English

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