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0 anos de experiência

Competências

Digital literacy in social media Microsoft Office Good communication skills Conflict resolution skills Strong negotiation skills Team work

Experiência

Cashier

Sonae Continente – Ponte de Sor

2021-10 - 2022-04

Provided high‑quality customer service in a fast‑paced retail environment. Handled cash transactions and ensured accuracy. Developed strong communication and conflict‑resolution skills while managing high‑pressure situations. Collaborated with team members to maintain store standards and improve customer satisfaction.

Customer Service Representative

Teleperformance

2025-11 - 2025-12

Supported customers through various channels, addressing inquiries and resolving issues promptly. Enhanced customer service skills and learned effective teamwork dynamics. Utilized Microsoft Office tools for documentation and reporting. Contributed to maintaining service quality metrics during the assignment.

Idiomas

English

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