Web Designer - Software Engineer

IEK DELTA School of Programming

2020-01 - 2023-12

Led the design, development, and maintenance of an e‑commerce website, implementing custom WordPress plugins and ensuring responsive UI/UX. Utilized CRM tools to record, monitor, and manage customer interactions, handling inquiries via email, phone, and live chat. Collaborated with cross‑functional teams to resolve issues, meet monthly KPI targets, and improve customer satisfaction. Produced and edited web content, including articles and product listings, enhancing site SEO and user engagement.

Partnered Streamer

Twitch.tv

2021-01 - 2023-12

Created and streamed gaming content, building a community of followers and engaging viewers through interactive sessions. Managed channel branding, schedule, and audience growth strategies, achieving partnership status on the platform. Coordinated with sponsors and handled live chat support, fostering a positive viewer experience.

Coinbase Task US

2023-01 - 2024-12

Participated in tasks related to Coinbase operations, applying project management and communication skills to support internal workflows. Assisted in data entry, customer inquiry handling, and documentation processes, ensuring compliance with company standards.