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5 anos de experiência

Competências

Leadership Customer service Sales Retail sales First Aid & CPR Security guard licence Smart serves Forklift licence Food Handler Operations Safety procedures

Experiência

Machine Operator

Core Molding Technologies

2025-08 - 2025-11

Operated and monitored molding machines to ensure safe and efficient production runs. Conducted basic maintenance and performed quality checks on each batch, reporting any deviations to supervisors. Utilised production tracking software to log output and downtime, contributing to a 5% increase in overall equipment effectiveness. Collaborated with the maintenance team to troubleshoot mechanical issues, reducing unplanned stoppages.

Assistant Manager

A&W Restaurants

2022-05 - 2025-05

Supported the restaurant manager in daily operations, overseeing staff scheduling, cash handling and inventory control. Supervised a team of 15 employees, providing coaching and performance feedback to maintain high service standards. Implemented customer service initiatives that boosted guest satisfaction scores by 8%. Managed point‑of‑sale systems and ensured compliance with health and safety regulations.

Security Guard

Allied Universal

2023-10 - 2024-02

Patrolled assigned premises to maintain safety and prevent unauthorized access. Responded promptly to incidents, documenting and reporting all occurrences to management. Utilised security monitoring equipment and radios to coordinate with law enforcement when necessary. Conducted regular safety checks, contributing to a zero‑incident record during the assignment.

Supervisor

A&W Restaurants

2021-02 - 2022-04

Directed daily restaurant operations, ensuring smooth workflow and consistent quality of service. Managed a team of 10 staff members, handling scheduling, training and conflict resolution. Oversaw inventory management and performed cash reconciliations at shift end. Implemented process improvements that reduced order turnaround time by 12%.

Night Associate

Canadian Tire

2020-07 - 2021-02

Performed overnight stocking, merchandising and store organization to prepare the store for opening. Ensured inventory accuracy through regular cycle counts and updated stock records in the retail management system. Maintained clean and safe aisles, adhering to safety protocols and handling equipment such as forklifts. Assisted in preparing promotional displays that increased early‑morning sales.

Formação

Business Accounting (College diploma) – Sault College

Idiomas

English

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