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Competências
Experiência
Customer Services Advisory
Concentrix Egypt
2025-06 -
Provide customer support for major clients such as Amazon Prime via phone, email and chat. Resolve product inquiries, handle order processing and deliver personalized recommendations. Utilize product knowledge to troubleshoot issues efficiently and accurately. Build strong customer relationships ensuring positive and consistent service experiences. Collaborate with team members to achieve performance goals in a fast‑paced environment.
Mobile Development Intern
Information Technology Institute
2025-01 - 2025-02
Developed mobile app concepts using Dart and Flutter. Applied UI/UX principles to improve user flows and interface design. Participated in collaborative development and technical problem‑solving sessions, delivering functional prototypes.
Portal Development Intern
Sportyano Co.
2024-08 -
Supported portal development tasks, gaining hands‑on experience in web systems and backend logic. Assisted in testing, documentation, and interface adjustments, contributing to the overall stability of the portal.
Business Software Development Intern
Hassan Allam Holding
2023-08 -
Contributed to software development tasks within the IT department. Assisted in system updates, troubleshooting, and internal tool enhancements, supporting business operations.
Idiomas
Arabic
native
English
intermediate
Turkish
intermediate
Última atualização: há 2 semanas