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Competências
Experiência
Sales Associate / MST Associate
Lowes
2025-04 -
Certified in heavy‑equipment safety operations (forklift and narrow‑aisle reach truck) and provides multi‑department product support. Maintains department organization, service quality, and drives high LTR scores through exceptional customer guidance. Completes LSR audits, continuously updates product knowledge by simulating product usage, and ensures compliance with store standards.
Non‑Clinical Education Coach / Trainer
Optum
2024-01 - 2025-12
Delivered professional, high‑quality customer service while collaborating with center teams and corporate leadership to improve clinic performance. Identified training needs, conducted annual and ad‑hoc skills assessments, and coached non‑clinical staff. Served as SME for new product testing and implementation, and coordinated specialist referrals to ensure timely patient care.
Float Care Coordinator / Medical Receptionist
Optum
2022-06 - 2024-01
Trained in Allscripts EHR/PM and Rightfax, managing dual roles across multiple facilities. Provided high‑quality patient and workflow support, leveraging strong knowledge of CNR processes and referrals. Ensured accurate documentation and efficient patient flow while maintaining compliance with HIPAA regulations.
Information Desk Clerk
BayCare
2021-06 - 2022-06
Utilized TeleTracking XT and PassagePoint systems to assist patients and visitors with navigation and issue resolution while maintaining HIPAA compliance. Gained experience with medical terminology and hospital procedures, improving front‑line service efficiency. Acted as a point of contact for inquiries, enhancing overall patient satisfaction.
Volunteer
Specially Fit
2021-04 -
Trains special‑needs youth in safe weight‑lifting techniques and supports participants during competitions. Promotes inclusive fitness environments and ensures safety protocols are followed.
Volunteer
Seeds of Hope
2021-04 -
Organizes and distributes donated goods to low‑income families, assisting with food and essential item distribution. Coordinates volunteer efforts to maximize community impact.
Idiomas
English
fluent
Última atualização: há 2 semanas