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Competências
Experiência
Sales Associate / MST Associate
Lowes
2025-04 -
Certified in heavy‑equipment safety operations (forklift and narrow‑aisle reach truck) and provides multi‑department product support. Maintains department organization and service quality while guiding customers through product selection and purchasing decisions. Drives high LTR scores for the store by delivering exceptional service and completing LSR audits. Continuously updates product knowledge by simulating product usage within the department.
Non‑Clinical Education Coach / Trainer
Optum
2024-01 - 2025-12
Delivered professional, high‑quality customer service aligned with corporate standards and collaborated with center teams and leadership to boost clinic performance. Identified training needs, designed development initiatives for non‑clinical staff, and conducted annual and ad‑hoc skills assessments with coaching sessions. Analyzed performance data to pinpoint improvement opportunities and acted as SME for new product testing and implementation. Coordinated with specialists to ensure timely patient referrals.
Float Care Coordinator / Medical Receptionist
Optum
2022-06 - 2024-01
Trained in Allscripts EHR/PM and Rightfax, managing dual roles across multiple facilities to support patient workflow. Provided high‑quality patient and workflow support while navigating CNR processes and referrals. Ensured accurate documentation and communication between clinical teams, enhancing overall care coordination.
Information Desk Clerk
BayCare
2021-06 - 2022-06
Utilized TeleTracking XT and PassagePoint systems while maintaining HIPAA compliance to assist patients and visitors. Guided individuals through hospital navigation, resolved issues, and gained familiarity with medical terminology and hospital procedures.
Volunteer Coach
Specially Fit
2021-04 -
Trains special‑needs youth in safe weight‑lifting techniques and supports participants during competitions. Promotes inclusive fitness environments and ensures safety protocols are followed.
Volunteer Coordinator
Seeds of Hope
2021-04 -
Organizes and distributes donated goods to low‑income families, coordinating logistics and volunteer efforts to maximize community impact.
Idiomas
English
fluent
Última atualização: há 2 semanas