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5 anos de experiência

Competências

Operations Coordination Project Coordination Program Coordination Business Operations Workflow Optimization Process Improvement Procurement Vendor Management Inventory Management Data Analysis Advanced Excel Microsoft 365 Microsoft Project Cross‑Functional Collaboration Team Leadership

Experiência

Lead Pharmacy Technician

Walmart

2023-01 -

Led daily operations for a 14‑person pharmacy team, sequencing workloads and assigning priorities to meet strict turnaround windows. Managed approximately $450,000 in inventory across 2,000‑2,500 SKUs, overseeing procurement, purchase orders, receiving, cycle counts and discrepancy resolution. Coordinated with suppliers, insurance carriers, clinicians and customers to resolve order exceptions and escalations. Designed and implemented a workflow improvement that reduced customer wait times by about 20 %. Maintained audit‑ready compliance documentation and delivered standardized onboarding and training for new team members.

Assistant Store Manager

Tractor Supply Company

2022-01 - 2023-12

Directed daily operations of a $4.5 M retail location, including staffing, scheduling, inventory, purchasing, customer experience and performance against plan. Supervised roughly 20 employees, delegating assignments, setting daily priorities and holding the team accountable for completion. Improved inventory accuracy and operational consistency by standardizing recurring processes and strengthening follow‑through. Managed vendor relationships and purchase order cycles to ensure timely stock replenishment.

Team Lead

Tractor Supply Company

2020-01 - 2022-12

Coordinated daily assignments, inventory receiving activities and employee training during peak‑volume periods. Provided operational support to ensure smooth workflow across the store, handling escalations and maintaining service levels. Assisted in developing standard operating procedures that enhanced efficiency and reduced errors.

Idiomas

English

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