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7 anos de experiência

Competências

Payment Operations Banking Operations Operational Processing OFAC Case Investigation Sanction Screening Correspondent Bank Inquiries Compliance Support Process Accuracy Time Management Operational Efficiency Customer Satisfaction Cross-Functional Collaboration Detail‑oriented Effective Communication

Experiência

Operations Officer — Payment Operations

The Saudi National Bank (SNB)

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Supported day‑to‑day payment and banking operations while ensuring strict adherence to procedures and high accuracy. Investigated OFAC‑related cases and addressed compliance and operational inquiries, contributing to risk mitigation. Handled correspondent bank inquiries, coordinating follow‑up to achieve timely resolutions. Contributed to sanction screening processes and other compliance‑focused operational workflows. Collaborated with cross‑functional teams to maintain service quality and operational efficiency.

Idiomas

Arabic

fluent

English

fluent

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