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1 anos de experiência

Competências

Adobe Photoshop Adobe Illustrator Adobe InDesign CorelDRAW Figma Microsoft Word Microsoft PowerPoint Microsoft Excel Communication Customer service Email correspondence Phone correspondence Adaptability Front‑office coordination Guest relations

Experiência

Assistant to the General Manager

Best Western Tbilisi City Center

2025-07 - 2026-07

Supported the General Manager of an international hotel with daily administrative and operational tasks, acting as the main communication point between management, staff, and guests. Coordinated front‑office activities, ensuring smooth day‑to‑day operations and high guest satisfaction. Gained practical experience in hospitality management, guest relations, and front‑office coordination while handling email and phone correspondence. Utilised Microsoft Office tools for reporting and documentation. Contributed to improving operational efficiency through proactive problem‑solving.

Formação

International Sustainable Tourism Management (BA), Lucerne University of Applied Sciences and Arts (HSLU)

Idiomas

Georgian

native

English

fluent

Spanish

intermediate

Turkish

beginner

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