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Competências
Experiência
Senior Duty Officer – Client Services
Jet Aviation
2025-01 -
Convert VVIP charter enquiries into confirmed bookings by handling calls, sending quotations and following up. Deliver 60+ high‑profile movements a month with zero service failures, maintaining consistently high client satisfaction. Own each client relationship end‑to‑end with full confidentiality, coordinating requests with internal teams. Awarded a certificate of appreciation for supporting VVIP flight operations at the Future Investment Initiative (FII9, 2025).
Sales & Category Supervisor
Al Kabeer Group
2023-01 - 2025-12
Grew the customer base by 10 % in one quarter, double the 5 % target, through prospecting and opening new accounts. Managed key accounts across seven channels (MT, OMT, C&G, Discounters, Wholesale, Pre‑Selling, HORECA), overseeing credit limits and terms. Led new product launches and secured SKU listings, negotiating shelf space and secondary displays to boost visibility. Built seasonal promotion plans (Ramadan, Eid) with brand teams to drive sell‑out, and created Excel dashboards to analyse category and SKU performance.
Category & Trade Marketing Supervisor
Al Kabeer Group
2022-01 - 2023-12
Led a team of 20+ merchandisers, setting KPIs and route plans across Riyadh. Drove share‑of‑shelf and brand visibility through planograms, product placement and POSM. Utilised footfall insights to position products and promotional displays in high‑traffic zones. Executed in‑store sampling, tasting activations and trade offers, and conducted store audits with photo reports to enforce compliance. Controlled OOS and near‑expiry stock, reducing returns and losses, focusing on Diamond‑tier outlets.
Duty Officer – Client Services
Jet Aviation
2019-01 - 2022-12
Generated leads, handled client enquiries and negotiated contracts with pricing and schedule quotations. Trained staff to meet quotas and prepared weekly and monthly performance reports. Managed key accounts across seven channels, signing MT BDAs with major retailers such as Lulu, Carrefour and Othaim, and driving sales at Panda, Danube, Tamimi, Nesto and Al Sadhan.
Formação
B.Sc. Aeronautics, University of Mumbai (Bombay Flying Club), 2016
Idiomas
English
fluent
Arabic
fluent
Hindi
native
Última atualização: há 2 horas