Channel Sales Manager – B2C Carbon Programmes

About the role

The Channel Sales Manager will own BURN’s B2C route‑to‑market in Beira, overseeing the Legacy/Koffi/Kalusha distribution model. Success is measured by verified, traceable, in‑use cookstoves rather than raw sales volume.

Key responsibilities

• Develop and execute the B2C route‑to‑market strategy, including site selection, Kalusha deployment calendars and prospecting plans.
• Manage day‑to‑day operations of Koffi and Kalusha collection centres, ensuring throughput, stock availability and staffing.
• Translate cleared‑customer pipelines into demand forecasts and logistics plans.
• Ensure data quality, eligibility compliance and segregation of duties to protect carbon‑project integrity.
• Detect and act on fraud or anomalies, working with MRV, BI and compliance teams.
• Lead, train and grow territory managers, site leaders and a network of field agents.

Required profile

• 5+ years in direct sales or field distribution, with at least 3 years managing large field teams (500+ agents) in consumer durables, FMCG, off‑grid energy or mobile money.
• Experience in compliance‑heavy environments such as carbon projects, results‑based financing or KYC‑driven programmes.
• Strong analytical mindset, able to work with large datasets and produce senior‑level reports.
• Excellent communication in English and the local business language, with high integrity.

Required skills

• Advanced Excel (pivot tables, macros) and data‑visualisation tools (Power BI, SQL a plus).
• Mobile data‑collection and CRM platforms (ODK/KoBo, SurveyCTO, Salesforce or similar).
• Project management and cross‑functional coordination with MRV, BI, finance and supply‑chain teams.
• Design of incentive/commission structures tied to quality outcomes.