Program Director, Mozambique

About the role

The Program Director leads the portfolio of programs for the GiveDirectly Mozambique country office and acts as right-hand person to the Country Director. They own how cash transfer programs are designed, run and improved, and are accountable for delivery, performance and quality. The role reports to the Country Director, is based in Maputo and involves regular travel to field sites in Nampula, Sofala and other provinces.

Key responsibilities

• Lead delivery of a growing portfolio of flagship lump-sum programs, government-led social protection and emergency cash, including technology-enabled models, and think through how to scale programs and delivery systems.
• Set high standards for recipient experience, delivery quality, KPIs and monitoring and evaluation, using data to guide decisions and adapt plans to new activities.
• Coach Programs staff, build their capacity and plan teams for scale, including hiring, onboarding and strengthening management and supervision systems.
• Work with the global Product team to test and refine program designs, and oversee the build and functional requirements of technology for new programs.
• Identify and track risks to programs (fraud, safeguarding, security, reputational, delivery) and coordinate with the Internal Audit team and the Safeguarding team.
• Support government engagement, partnerships with implementing partners and donors, and donor and government compliance.
• Work with Operations on logistics, procurement and HR, and help develop country annual plans, targets and budgets, while being accountable for project budget versus actuals.

Required profile

• 7+ years of experience, including 3+ years leading rapidly scaling programs; a track record of taking programs or delivery systems to scale.
• Experience coaching managers and building team cultures, including hiring and growing teams.
• Sound judgement on risk, ideally with experience mitigating security, fraud or safeguarding risks.
• Professional fluency in English; Portuguese strongly preferred.
• Must be based in Maputo and able to travel regularly to field sites, including in northern Mozambique.

Nice to have

• Experience with social protection, humanitarian or cash transfer programs.
• Experience working with government line ministries, regulators and mobile network operators.
• Curiosity about how technology and AI can scale cash delivery responsibly and ethically.

Base salary is USD 100,280 with a bonus target of 15%. GiveDirectly is an equal opportunity employer and conducts safeguarding checks on new hires.