C295 Field Service Representative

About the role

ATEXIS, an Altex group company providing engineering services in customer support and services, is looking for a Field Service Representative for the C295 aircraft. The role provides on-site technical and operational support to customers operating the C295, ensuring high fleet availability, airworthiness and customer satisfaction throughout the aircraft lifecycle. The position is based in Maputo, Mozambique, with a starting date of ASAP.

Key responsibilities

• Act as the main technical interface between the customer and the manufacturer for all C295 matters.
• Provide on-site support during operation, maintenance, inspections, troubleshooting and defect resolution.
• Support line and base maintenance, including fault diagnosis, corrective actions and repair coordination.
• Assist with aircraft entry into service, delivery, acceptance and induction.
• Monitor fleet performance and reliability, proposing corrective and preventive actions.
• Coordinate spares, repairs and AOG situations to minimise downtime.
• Work with Engineering, Supply Chain and Program teams, and support modifications, Service Bulletins and Airworthiness Directives.
• Support ground and flight tests, functional checks and certification activities.
• Advise customer maintenance and operations teams and prepare technical reports and event summaries.

Required profile

• Strong background in aircraft systems, maintenance and operational support.
• Proven experience with C295 aircraft and a maintenance license.
• Ability to work independently in operational environments, including deployed or overseas locations.
• Strong communication skills with customers, OEM engineering teams and program stakeholders.
• High autonomy, adaptability and problem-solving ability.

What we offer

• International environment in a multicultural setting.
• Collaboration as a freelancer.

The contract is for 1 year, with extension possibility.