Administrative Assistant / Receptionist

About the role

The Administrative Assistant/Receptionist provides daily administrative and office services to support the country office’s operations. Acting as the first point of contact for visitors and external stakeholders, the role also assists with travel arrangements, conference room set‑up, mail handling and routine office maintenance.

Key responsibilities

• Manage the front desk, welcome and direct visitors, and coordinate with security and facilities for access and deliveries.
• Answer, screen and route incoming telephone calls and provide general information to visitors.
• Perform general administrative tasks, including procurement documentation, supply inventory tracking and low‑value purchases.
• Support travel and meeting logistics, such as hotel reservations, transportation coordination and conference‑room scheduling.
• Handle incoming and outgoing mail, including courier services, and maintain office equipment and supplies.

Required profile

• High school diploma or equivalent with at least three years of clerical and administrative support experience.
• Basic understanding of procurement documentation requirements and attention to detail in data entry and record keeping.
• Ability to communicate clearly and professionally with staff, clients and external partners.

Required skills

• Proficiency with Microsoft Office 365 applications.
• Experience using SharePoint for document management.
• Familiarity with video‑conferencing tools such as Skype, Zoom and Teams.