Administrative Assistant / Receptionist

About the role

The Administrative Assistant/Receptionist provides daily administrative and office services to support the country office’s operations, acting as the first point of contact for visitors and external stakeholders.

Key responsibilities

• Manage the reception/front desk, welcome and direct visitors, and coordinate with administration, facilities and security on access and deliveries.
• Answer, screen and route incoming telephone calls and provide general information to visitors.
• Support procurement processes by obtaining quotations, completing documentation and maintaining files.
• Track office supply inventory, order low‑value goods and maintain office equipment.
• Assist with travel arrangements, hotel reservations, transportation and expense report follow‑up.
• Schedule conference rooms, coordinate meeting logistics and handle mail operations.
• Maintain physical record retention in line with FHI 360 and local policies.

Required profile

• High School Diploma or international equivalent.
• At least 3 years of clerical and administrative support experience.
• Professional communication skills with clients and staff.

Required skills

• Microsoft Office 365
• SharePoint
• Skype, Zoom or Microsoft Teams

What we offer

• Competitive benefits package.
• Professional development opportunities.
• Healthy work‑life balance policies.
• Annual basic salary USD 17,000 – 21,000.