Regional Manager – Network Operations and Maintenance

About the role

Heading Moçambique is recruiting a Regional Manager to be based in Maputo. The role is accountable for the daily routine of network operations and maintenance, network performance and availability, regional customer satisfaction and finance targets, and reports to the Field Maintenance Director.

Key responsibilities

• Manage the regional field maintenance resources, including FME, riggers, generator technicians, generator towers, refuelers and the preventive maintenance team
• Manage regional subcontractors to ensure their efficiency and compliance
• Drive team performance, efficiency, quality and continuous improvement, and build team capability as part of the business continuity plan
• Receive O&M targets and strategy from the regional customer and Huawei HQ and ensure they are executed
• Manage daily field O&M activities and handle emergency cases so that network outages are recovered quickly
• Ensure compliance with processes and management policies, including EHS
• Present O&M value to both Huawei and the regional customer

Required profile

• Bachelor's degree or above in the ICT industry
• Fluent English, spoken and written
• 3 to 5 years of experience in carrier network O&M, with successful projects
• Full availability to work, flexible to relocate and travel
• Experience with well-known companies is a plus

Required skills

• Knowledge of communications products and telecom O&M management
• CT O&M project management, personnel management and internal and external communication management