Flight Dispatcher & Customs Shipping Supervisor

About the role

The Flight Dispatcher & Customs Shipping Supervisor coordinates flight operations and oversees customs clearance and shipping activities to ensure timely, compliant, and cost‑effective movement of personnel, equipment, and materials.

Key responsibilities

• Coordinate and dispatch chartered and scheduled flights for personnel and cargo.
• Prepare and manage flight plans, permits, crew documentation, and operational clearances.
• Liaise with airlines, aviation authorities, ground handling agents, and airport officials.
• Supervise customs clearance for import and export of equipment, materials, and spares.
• Ensure compliance with local customs regulations, aviation laws, and company procedures.
• Prepare and review shipping documents such as AWB, BL, packing lists, invoices, and certificates.
• Coordinate logistics for air, sea, and land transportation of project cargo.
• Monitor shipment schedules, track deliveries, and resolve delays or discrepancies.
• Manage relationships with freight forwarders, customs brokers, and shipping agents.
• Maintain accurate records, reports, and documentation for flight operations and logistics.
• Support emergency, medevac, and urgent cargo movements as required.

Required profile

• Bachelor’s degree or Diploma in Aviation Management, Logistics, Supply Chain, Business Administration, or related field.
• 5–8 years of experience as a Flight Dispatcher.
• 8–12+ years of experience supervising customs clearance and shipping logistics.
• Experience supporting Oil & Gas, offshore, or remote site operations is preferred.

Required skills

• Flight dispatch procedures and aviation regulations (IATA, local aviation authorities).
• Customs clearance processes and compliance.
• Preparation and handling of shipping documentation (Air Waybill, Bill of Lading, packing lists, invoices, certificates).
• Logistics coordination for air, sea, and land transport.
• Use of flight planning and logistics management tools.