Protection of Family Links Field Officer

About the role

The ICRC Delegation in Maputo is looking for a Protection of Family Links (PFL) Field Officer based in Maputo. The post provides technical support and operational guidance to the Cruz Vermelha de Moçambique (CVM) and the ICRC field structures in Pemba Sub-Delegation and the field offices in Cabo Delgado, monitors PFL activities and keeps them aligned with the Movement's Restoring Family Links (RFL) framework. The officer works closely with the CVM National PFL Focal Point and provincial structures, and coordinates with the Cooperation Department.

Key responsibilities

• Analyze PFL needs of individuals and families affected by armed conflict, displacement, detention, migration and other situations of violence, with special attention to separated families and families of missing persons.
• Plan, implement, monitor and evaluate the PFL programme, including case follow-up, search activities and capacity building for CVM and ICRC field structures.
• Support the Protection/Tracing Office, centralizing, registering and analysing individual PFL cases, and coordinate case follow-up with field structures and other delegations.
• Prepare and monitor the annual PFL budget, support expenditure monitoring and financial forecasting, and prepare reports, operational updates and correspondence with authorities and partners.
• Help prepare PFL communication materials and support the Central Tracing Agency activities, including RCMs, tracing requests, Safe and Well Messages and statistics.
• Strengthen CVM's participation in the regional and global Family Links Network and support multidisciplinary initiatives on protection within the Movement.
• Provide briefings and technical guidance to ICRC and CVM staff and volunteers, and handle all information confidentially.

Required profile

• University degree in Social Sciences, International Relations, Law, Humanities or another relevant field; a Master's degree is an asset.
• At least 2-3 years of professional experience in humanitarian, protection or social work, preferably with conflict-affected communities; previous experience with the Red Cross and Red Crescent Movement is a strong asset.
• Fluency in Portuguese and a good command of English; knowledge of local languages in Cabo Delgado and Nampula is a strong asset.
• Experience in case management, project planning and reporting, and with volunteers is an asset.
• Willingness to undertake regular field missions, subject to security conditions.

Required skills

• Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Use of information management tools and databases.
• Autonomous work, meeting deadlines and working in a multicultural team.

Applications (CV, cover letter and copies of diplomas) are sent by e-mail with the subject "Protection of Family Links Field Officer"; only complete applications are considered, and the deadline is 20 November 2026.