Radio Operator

About the role

The International Committee of the Red Cross (CICV) is recruiting a Radio Operator to be based in Pemba, Mozambique. The role ensures efficient information flow between field teams and the management teams of the Pemba, Mueda and Mocimboa da Praia offices, operating ICRC telecommunications equipment such as VHF radio, satellite phones, cellular phones and landlines. It is also a key member of the Security Cell within the office.

Key responsibilities

• Track and monitor all ICRC vehicles and field teams against validated schedules and itineraries, using VHF radios, satellite phones, landlines, WhatsApp, Signal, email and other means
• Maintain a detailed logbook of messages, calls and communications during each shift
• Ensure proper use of communication protocols by Radio Room users and guide them when needed
• Report emergencies immediately to the Safety & Security Officer and the Head of Operations and initiate the first responder protocol
• Prepare a daily handover report summarizing vehicles and teams still in the field, incidents and the day's events
• Distribute VHF handsets, coordinate routine radio checks with the Safety & Security Officer and manage the Radio Room key and equipment check-in/check-out
• Monitor open-source channels and alert the hierarchy of developments affecting field operations
• Keep the Radio Room covered throughout each shift, implement ad hoc solutions for unavoidable absences and never leave it unattended
• Receive calls and messages at night, weekends and holidays when needed, and help maintain the Signal distribution list
• Stay overnight in the office during emergencies, work with the guards and log visitors, and report security rule violations to the Head of Operations
• Give radio briefings to new team members and help run drills on the communication tree

Required profile

• Professional training in electronics, telecommunications, IT or a related field
• Spoken and written English and Portuguese
• Methodical, responsible, organized, committed and respectful of ICRC values
• Good teamwork, communication and organizational skills
• At least 2 years of experience as a radio operator or switchboard operator desirable; ICRC experience is a plus

Applicants submit a CV in English, a cover letter and copies of diplomas or certificates. Only shortlisted candidates are contacted.