Commercial Operations Manager

About the role

The Commercial Operations Manager will oversee the company’s commercial, administrative and logistics functions, ensuring seamless operation of the Machava warehouse and store as well as the retail network in Chokwé, Beira, Chimoio and Nampula. The role is pivotal in delivering high‑level customer service while meeting the group’s commercial, operational and financial targets.

Key responsibilities

• Overall management of the Machava warehouse and store.
• Coordinate and supervise the store network in Chokwé, Beira, Chimoio and Nampula.
• Plan, control and optimise inventory, logistics and distribution activities.
• Develop and retain the existing customer base.
• Monitor commercial and operational performance of each store.
• Manage operating costs, commercial margins and key performance indicators.
• Implement commercial and operational procedures.
• Lead, train and evaluate team performance.
• Provide regular reports to senior management and group leadership.

Required profile

• Bachelor’s degree in Agronomy, Management, Economics, Finance or a related field.
• Minimum 5 years of experience in management roles, preferably within agriculture, agro‑industrial or agricultural inputs.
• Proven experience managing teams, stores and multiple warehouse locations.
• Strong background in commercial management and customer portfolio handling.
• Willingness to travel frequently across store locations.

Required skills

• Strong knowledge of management and finance principles.
• Ability to analyse commercial and operational KPIs.
• Good understanding of the agricultural sector (preferred).
• Excellent planning, organisational and decision‑making abilities.