Field Service Representative (FSR) – C295

About the role

The Field Service Representative (FSR) provides on‑site technical and operational support for C295 aircraft, ensuring high fleet availability, airworthiness, and customer satisfaction throughout the aircraft lifecycle.

Key responsibilities

• Act as the primary technical interface between the customer and the manufacturer for all C295‑related matters.
• Provide on‑site support during aircraft operation, maintenance, inspections, troubleshooting, and defect resolution.
• Support Line and Base Maintenance activities, including fault diagnosis, corrective actions, and coordination of repairs.
• Assist with aircraft entry into service, delivery, acceptance, and induction activities.
• Monitor fleet performance, reliability, and technical issues; propose corrective and preventive actions.
• Coordinate spares, repairs, and AOG situations to minimize aircraft downtime.
• Interface with Engineering, Supply Chain, and Program teams to ensure timely technical solutions.
• Support modifications, Service Bulletins, and Airworthiness Directives implementation.
• Assist during ground and flight tests, functional checks, and certification‑related activities.
• Provide technical advice to customer maintenance and operations teams and ensure compliance with airworthiness, safety, and quality standards.

Required profile

• Strong background in aircraft systems, maintenance, and operational support.
• Proven experience with C295 aircraft and a maintenance license.
• Ability to work independently in operational environments, including deployed or overseas locations.
• Strong communication skills for interaction with customers, OEM engineering teams, and program stakeholders.
• High level of autonomy, adaptability, and problem‑solving capability.

Required skills

• Aircraft systems knowledge
• C295 maintenance procedures
• Fault diagnosis
• AOG management
• Line and base maintenance
• Implementation of Service Bulletins and Airworthiness Directives

What we offer

• International, multicultural work environment
• Collaboration as freelance